Your website is the home for your music but it’s also a music store. With our Store feature you can sell almost anything you’d like from your website - with no commission! (Standard and Pro plans.)

Note: Bandzoogle does not provide product distribution or order fulfillment. It is your responsibility to handle shipments for any items you sell through your website.

This Help article includes:

  • What you can sell
  • How to set up a Store feature
  • Store product types
    • CD/Vinyl
    • Product/Service
      • How to track inventory
    • File Download
  • Adding product variations (size, color, etc.)
  • Store Preferences
    • Options
      • Display format
      • Share links
    • Discount codes
    • Payment settings
    • Shipping merch
    • Adding sales tax
    • Checkout settings
    • Viewing your sales
    • Email a download
  • Adding external store widgets

What you can sell

The Bandzoogle ‘Store’ allows you to sell anything that follows our Terms of Service. Here’s a short list of what many Bandzoogle members use the Store feature to sell:

  • Clothing - branded t-shirts, hoodies, tank tops, hats, and bandanas
  • Stickers, decals, and posters
  • Guitar picks, flash drives with music on them, shot glasses
  • Digital files (Pro plan only): Video lessons, PDFs, and sheet music
  • Plus much more!

    Note: Digital music downloads should always be sold using the ‘Music’ feature.

Warning: It is against Bandzoogle’s terms of service to sell anything that promotes pornographic material, violence, hatred, or discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age. It is also prohibited to sell animals from your account.

To learn more about where to collect the income from sales, please view the ‘Getting Paid through Paypal and Stripe’ Help article.

Setting up the ‘Store’ feature

  1. From the ‘Edit Content’ tab, click ‘Pages’ and open the page on which you’ll be working
  2. Click ‘Add feature’
  3. Select the ‘Store’ feature and use the placement arrows to set the feature’s location
  4. Click ‘Add Product’
  5. Next to ‘Type’, select the product type from the drop-down options

Product Types

Continuing from step 5, follow the instructions below depending on which product type you select.

CD or Vinyl

Product/Service

  1. Enter the product information
    • Product name: Example - CD (without download), vinyl, T-shirt, sticker, poster, etc.
    • Purchase type:
      • Paid - fixed price: You set a purchase price for the item.
        • Optional: Select ‘Is on sale’ to set a sale price or a discount percentage.
      • Paid - fans set price: You allow your fans to set the price they want to pay for the item. A minimum amount can be set here.
    • Description: Enter a thorough description of what the customer will receive should they buy this item.
    • Images: Upload images of your product from your computer or from dropbox.com. Show different views so the customer will know what they are purchasing.
    • Status:
      • Available: Item will display for sale on your website.
      • Not available: Item will display on your website but will include a ‘Not available’ note below the image.
      • Hidden: Allows you to add the item on your Bandzoogle account but won’t display on your website until you set it to ‘available’.
    • Track Inventory:
      • No: Item will be available for purchase until you remove it.
      • Yes: Set the number of available units for this item. Once the last item has sold, the website will display a ‘Out of stock’ note.
    • Variations: See below under the ‘Adding product variations’ section of this Help article.
    • Attach a free download (Pro plan): Select a track, album, or file to be sent for free once product has been purchased.
    • Shipping: Choose your shipping options and costs.
    • Taxjar category: Select the tax category for your item.
  2. Click ‘Save’

File Download

This will deliver a file download to your customer by email. Only use this option for non-music files. For music files, use the ‘Music feature’ instead.

  1. Enter the product information
    • Product name: Sheet music, video, eBook, etc.
    • Purchase type:
      • Free: Select if you’d like your fan to download the file at no cost.
      • Paid - fixed price: You set a purchase price for the item.
        • Optional: Select ‘Is on sale’ to set a sale price or a discount percentage.
      • Paid - fans set price: You allow your fans to set the price they want to pay for the item. A minimum amount can be set here.
    • Description: Enter a thorough description of what the customer will receive should they buy this item.
    • Images: Upload images from your computer or from dropbox.com. Show an example of the file that the customer will receive.
    • Status:
      • Available: Item will display for sale on your website.
      • Not available: Item will display on your website but will include a ‘Not available’ note below the image.
      • Hidden: Allows you to add the item on your Bandzoogle account but won’t display on your website until you set it to ‘available’.
    • Files: Upload files from your computer or from dropbox.com. You can also select files from the drop-down that you’ve already uploaded in other Bandzoogle features.
      • Once uploaded, add a name or description of the file so it’s easily recognizable on the customer’s computer once they’ve received it.
    • Taxjar category: Select the tax category for your item.
  2. Click ‘Save’

Adding product variations (e.g. size, color)

Please see the ‘Adding the Store feature’ section above for steps to add an item, then use the following steps to add variations such as size and color. You can add two variations per item with unlimited options per variation.

  1. Next to ‘Variations’, click ‘Add variations (size, color, etc)’
  2. Under ‘What options does this product have?’ select your first option from the dropdown (Example: Color)
  3. Click ‘Add another option’ and select your second option from the dropdown (Example: Size)
  4. Click ‘Apply’
  5. Use the following example as a guide for entering your options:
    • Black - Small
    • Black - Medium
    • Black - Large
    • White - Small
    • White - Medium
    • White - Large
  6. Continue adding the color in the first column and the size in the second column for as many color/size combinations as you have
  7. Finish adding your item options (shipping, tax, etc.), then click ‘Save’

Note: It is important to add the combinations for all variations, as in the example above. You can also list each color and size once, but if so the two columns must list the same amount of items. For example, if you list 4 colors, you must list 4 sizes as well.

  • Black - Small
  • White - Medium
  • Red - Large
  • Blue - X-Large

If you list 3 colors and 4 sizes, for example, you will receive an error message and will not be able to save the product in the Store setup.

Store Preferences

The following preferences can be selected by clicking the Store feature, then choosing the corresponding tab from the settings pane on the left:

Options

  • Display format:
    • List: Displays your store items in a vertical list view.
    • Grid: Displays your store items in a horizontal grid view.
  • Share links: Checked by default. Uncheck if you do not want site visitors to have the option to share your Store items to social media.

Discount codes (Pro plan)

  1. Click ‘Add a discount code’
  2. Enter your code and discount amount
  3. Check ‘Active’ and select your ‘expiry’ preference
  4. Click ‘Add code’

To learn more about putting items on sale, please view the ‘Adding Sales and Discounts’ Help article.

Payment settings

Anytime you sell an item, you’ll get paid. This payment will either go to Stripe or Paypal, depending on the payment options you have set up and which method of payment your customer chooses. Bandzoogle does not take any money from your sales.

Note: Settings selected in the Payment Settings tab affect all payments and donations on your website. It is currently not an option to have different Paypal accounts for different stores or pages on your website.

To learn more about collecting your sales money, view the ‘Getting Paid through Paypal and Stripe’ Help article.

Shipping merch

Bandzoogle offers several options for adding shipping costs to your items. In your store item set up, select your shipping option:

  • Don’t charge shipping: Item is sold with no shipping costs included.
  • Custom shipping price: You set the amounts you’d like to charge and Bandzoogle adds those to the total in your shopping cart.
  • Use my Paypal shipping settings: This will use the shipping settings you have set up in your Paypal account.
  • Easypost: Easypost is an external shipping management service that will let you set prices based on location and weight and print labels directly in Bandzoogle. Choose this option from the store set up shipping section or in the left-hand pane ‘Shipping’ tab.

To learn more about shipping options, please view the ‘Shipping Merch’ Help article.

Adding sales tax

If you’d like to add sales tax to your store items you can either inflate the price of your item or use a service called Taxjar. The cost is $17 per month and payment is managed by Taxjar:

  1. Click the ‘Tax settings’ tab
  2. Click ‘Connect Taxjar’
  3. Sign up for a Taxjar account
  4. Paste your TaxJar API token into the API token field
  5. Click ‘Save Settings’

To learn more about adding sales tax, please view the ‘Adding Sales Tax’ Help article.

Checkout settings

When a customer makes a merch purchase, a thank you message displays on the page. You can edit this message in plain text, then click ‘Save’.

Note: This is the same Thank you message across all eCommerce features on your website. It’s not possible to have different messages per feature.

Transaction History

Here you can view all transactions made through all Bandzoogle sales features. You can also manage and ship your orders from here as well. You can see pending and shipped orders, and create printable packing slips.

The packing slip contains a summary of the order and break down of products/services, quantity, pricing and shipping fees, as well as the customer’s mailing address.

To learn more about managing shipments, please view the ‘Shipping Merch’ Help article.

Email a download

Use this option to send one track or album to one person at a time. To learn how to add a Music feature, please view the ‘Adding Music’ Help article.

  1. From the ‘Edit Content’ tab, click any ‘Music’ feature
  2. Click ‘Email a download’ from the settings pane on the left
  3. From the drop-down, choose the album or track you’d like to send for free
  4. Enter the email address of your recipient
  5. Enter a message to your recipient (optional)

Note: It is against our terms of service to send unsolicited email. Please only send email to people who have given permission to you to do so.

Adding external store widgets

Because Bandzoogle's store features are integrated with PayPal and Stripe, it is not possible to link other gateways or credit card processors. You can use your own store widgets on your site, but they would not be integrated with Bandzoogle's selling tools.

If you’d like to add an external store widgets, such as Cafepress, Amazon, Big Cartel, etc. you can do so with these steps:

  1. From the ‘Edit Content’ tab, click ‘Pages’ and open the page on which you’ll be working
  2. Click ‘Add feature’
  3. Select the ‘HTML code’ feature
  4. Use the placement arrows on that page to set the feature’s location
  5. Paste the external store embed code into the text box
  6. Click ‘Save’

Note: We cannot modify or provide support for external HTML code. If you have questions or concerns about the embedded feature, or require support for the widget, you’ll need to contact the company that supplied the code.