Get quick answers to common questions

How much does Bandzoogle cost?

We offer a free 30-day trial. Our all-in-one plans are simple and straightforward, starting at $9.95 per month with everything you need to build and launch your website. We never charge commission or extra fees.

Do Bandzoogle websites come with a domain name and hosting?

Yes. Every Bandzoogle paid plan includes one free custom domain name. Web hosting with unlimited bandwidth is also built into every Bandzoogle plan with no setup needed.

How do Bandzoogle website templates work?

Every Bandzoogle website template is available on all plans. They’re modern, responsive and designed for musicians. You can use any template and freely switch between templates without affecting your content.

Can I get an email address that uses my domain name?

Yes. Once you set up your domain name you can add a custom domain-based email address. You can add on the optional built-in email inbox plan for $14.95 per year.

How do I start building my website?

The first step is to sign up for a free trial! Then you can choose one of our many website templates, add your content, and customize your design. For more tips check out our Getting Started page.

Can I transfer my website from another platform?

There’s no way to directly transfer an existing website, but you should be able to re-create it on Bandzoogle easily in most cases. You can transfer your existing domain name over as well. Our support team can help guide you, and offer tips and suggestions.

How do I upload and sell my music?

Selling music on Bandzoogle is easy and commission-free. Simply add one of our built-in music features to your website, upload your music, and connect your Stripe or Paypal account to accept payment.

Will my website show up in Google?

Bandzoogle websites are made to help musicians rank better in search engines with customizable SEO settings and automatic behind-the-scenes optimizations to help your website get more visibility in search.

How do I sell products on Bandzoogle?

Built-in features are included that let you sell physical and digital products such as merch, music formats, and event tickets to your fans from your website. All sales transactions go directly into your Stripe or Paypal account.

Bandzoogle is the proud winner of a 2021 Stevie® Award for Customer Service

We're online today to support you

Email us

Send us an email and we'll typically respond in about 20 minutes during support hours:

  • Mon-Thu: 12am-12pm EST
  • Fri: 12am-10pm EST
  • Sat-Sun: 7am-7pm EST

Chat with us

Open a chat and a member of our team (not a bot) will typically respond in about 20 seconds during support hours:

  • Mon-Fri: 9am-8pm EST
  • Sat-Sun: 10am-5pm EST

The help you need to build an amazing website for your music

Available every day

Our award-winning support team is online and ready when you need us, almost 24 hours every day.

Always free

We offer just one level of support — premium — and it’s always free for all members.

Musicians for musicians

We’re fellow musicians who understand the industry and what you need in a website.

Empowered team

Every support team member has deep knowledge and training to assist with any website question.

Multiple languages

As well as helping you in English, we can also support you in Spanish or French.

Technical expertise

We thrive on the nerdy web stuff, and we’re here to make your website work for you.

Design ideas

Our experienced web designers can help and inspire you to build a stunning website.

Plans and billing help

We're just a click away when you have any questions about your Bandzoogle account.

Free website review

Request a review of your finished website and we'll give you tailored advice to make it even better.

We're happy when you're happy

There’s a reason members have a 92% satisfaction rate with our support. We truly do our best to help, and we’re proud of it.