A Bandzoogle website comes with selling tools which you can use to optimize your revenue streams. These Include digital music sales, physical album sales, file download sales like samples and sheet music, merch, tickets, and print-on-demand integration.

The ‘Selling Tools’ control panel is a single point of access where you can edit your inventory, review your transactions, update your advanced e-commerce settings, and more.

This Help article includes the following:

  • 'Selling Tools' dashboard overview
  • Transactions
    • Exporting transaction history
  • Discount codes
  • Gift Cards
  • Download codes
  • Settings
    • Payment settings -Shipping
    • Taxes
    • Checkout settings
    • Printful
  • Sales Channels
    • Subscriptions
  • Available ‘Selling Tools’

'Selling Tools' dashboard overview

From your control panel, access your 'Selling Tools' dashboard by clicking ‘Selling Tools’ in the top navigation menu. You’ll be able to quickly access the following:

Recent transactions

View your three most recent website transactions. This will include any e-commerce transaction including subscriptions payments, store feature purchases, ticket sales, or music downloads.

Your store features

See a list of the ‘Store’ features on your website. You’ll be able to view which pages a specific store feature is placed on, plus, how many products are in that store feature. You can directly edit or add products to a page-specific store feature in this section.

You can also name your ‘Store’ features to easily keep track of the stores you’ve added to your site. To name a store, follow these steps:

  1. In your Bandzoogle control panel, click on ‘Selling tools’
  2. Scroll down to ‘Your store features’
  3. Click ‘Edit’ at the right, next to your listed ‘Store’ feature
  4. In the store view, click ‘Edit store name’
  5. Enter a ‘Store’ name in the given field
  6. Click ‘Save’

Guides

Use our step-by-step guides to get started selling music, merch, tickets, and more from your website.

Transactions

When a fan makes a purchase from your website, the transaction will be logged in your ‘Transactions’ area in the ‘Selling Tools’ control panel.

Here’s how to access your transaction history:

  1. In your Bandzoogle control panel, click on ‘Selling tools’
  2. Click ‘Transactions’ to reveal your transaction history

Your transactions will be automatically listed by newest to oldest. To find a specific transaction, use the filter options:

  1. Click 'All' to reveal a dropdown menu, and select from the following filters: All, Free downloads, Subscriptions, Purchases, To be shipped, via Stripe, via Paypal
  2. Select a date range using the calendar view. You can select multiple days, months, or years
  3. Search using text: try a keyword, name, email, or product name

To view a specific transaction in more detail, click on the highlighted order number. The order details will include the following:

  • List of items purchased
  • Subtotal cost
  • Shipping fees
  • Tax (if applicable)
  • Total cost
  • Customer details, including their name, address, telephone number, and email
  • Purchase date
  • Type - includes purchase order number
  • Payment gateway (Paypal or Stripe)
  • Transaction ID (Paypal or Stripe reference number)
  • Store URL

Within the order details, you’ll be able to print the receipt (click ‘Print receipt’ link), resend the receipt to the customer via email (click ‘Resend email’ link), and mark the order as ‘Shipped’ (click ‘Mark as shipped’ button) if the item requires shipping.

Exporting transaction history

You can download a spreadsheet featuring your transaction history with filters applied, or download all of your transactions.To download your purchase data in a CSV format, follow these steps:

  1. In your Bandzoogle control panel, click on ‘Selling tools’
  2. Click ‘Transactions’ from the left hand menu to display your transactions
  3. Use the filter options to filter by transaction type, date, or keyword
  4. In the top right corner, click the arrow next to ‘Export’
  5. In the dropdown options, click the option you’d like to export
    • All transactions: exports all transactions from your transaction history
    • Current results: exports only the results from your filtered search
  6. On the screen, click ‘Download purchase data’
  7. Your purchase data will begin downloading as a CSV at the destination you’ve set for your browser

Products

When you create a product in a ‘Store’ feature, it will display in the ‘Products’ menu.

To access your list of products:

  1. In your Bandzoogle control panel, click on ‘Selling Tools’
  2. Click ‘Products’ to reveal a full list of products you’ve created

Your products will be divided into two categories, ‘My Products’ and ‘Printful Products.’

  • My Products: displays all products created directly through a ‘Store’ feature
  • Printful Products: displays products created through the integration with merchandise fulfillment service Printful

The ‘Actions’ column allows you to view a specific product and edit its details, share a product, make the product available, make the product hidden, or delete it.

To edit a product’s details, follow these steps:

  1. Click on the “ … “ link in the ‘Actions’ column
  2. Click ‘Edit’

The fields available to edit will include the following:

  • Product type
  • Product name
  • Status
  • Description
  • Images
  • Pricing
  • Linking and sharing
  • Free download
  • Inventory
  • Shipping

Note: For more details on each of these fields and how to customize a product, refer to the 'Selling Physical Merch' Help article.

To obtain a direct link to the product or share it on social media, use these steps:

  1. Click on the “ … “ link in the ‘Actions’ column
  2. Click ‘Share'

You’ll be given the following share options:

  • Share on Facebook: Click icon to connect directly to your Facebook account and share a link to this product.
  • Share on Threads: Click icon to connect directly to your Instagram account and share a link to this product through Threads.
  • Share on Twitter: Click icon to connect to your Twitter account and tweet a link to your product.
  • Share by Email: Click icon to open your device's default email client and send a direct link to the product.
  • Link: Click the ‘copy’ button to get the product URL copied to your clipboard, then paste the link where you want to use it.
  • QR Code: Select the option to copy, print, or download the product’s QR code. For more details on how to use a QR code to share and promote your products, refer to the ‘QR Code’ Help article.

To add a product, follow these steps:

  1. In your Bandzoogle control panel, click on ‘Selling Tools’
  2. Click ‘Products’
  3. Click the ‘Add product’ button in the top right corner
  4. Select one of the following options from the dropdown menu in the ‘Product type’ field: CD, vinyl, cassette, product/service, File download, Bundle, Gift card
  5. Set up the details of the product following the settings outlined in the corresponding product-type guidelines here:
    • CDs, Vinyl, and Cassettes
    • Product / service
    • File download
    • Bundle
    • Gift card

To delete a product, follow these steps:

  1. In your Bandzoogle control panel, click on ‘Selling Tools’
  2. Click ‘Products’
  3. Click on the “ … “ link in the ‘Actions’ column to the right of the product
  4. Select the 'Delete' option

Note: Deleting a product here will permanently delete the product from your account and remove it from any ‘Store’ feature(s) where it appears, across all your website pages.

If you have more than one ‘Store’ feature on your website, you can set which ‘Store’ feature(s) display a particular product, directly from within that product’s settings. To adjust which ‘Store’ feature displays a product**, follow these steps:

  1. In your Bandzoogle control panel, click on ‘Selling Tools’
  2. Click ‘Products’
  3. Click on the ‘…’ link listed in the ‘Actions’ column to the right of the product you want to adjust
  4. Click ‘edit’
  5. In the ‘Status’ panel at the right of the ‘Edit Product’ page, you’ll see a section named ‘Published in’ - click the ‘Edit’ link there
  6. You’ll see a list of all the ‘Store’ features added to your website pages - check off the stores where you want this product to appear

Note: you can add/remove items from the stores in this list by checking on/off the box in the ‘Store Name’ column. The ‘Page’ column indicates which page in your account is displaying each store. The ‘Section Title’ column indicates the title of the page section in which each particular store is visible.

Discount codes

Discount codes (available on the Pro plan) are a great way to boost sales and promote products. When you create a discount code, the code will be applicable to any item on your website, including music and merchandise.

To add a discount code from the ‘Selling Tools’ control panel, follow these steps:

  1. In your Bandzoogle control panel, click on ‘Selling tools’
  2. Click ‘Discount codes’ in the list of options on the left
  3. Click ‘Add a discount code’ in the top right corner
  4. Enter the code of your choice
    • Example: summer15 or holiday20 or G7ix29M (anything you’d like)
  5. Add a percentage discount (Must be between 1 and 99)
  6. The discount code will default to ‘Active.’ (To deactivate the code, click on the toggle next to ‘Active’)
  7. The discount code will default to ‘Never expires.’ (To set a specific date for the code to expire, click on the toggle next to ‘Never expires.’ Enter a date in the ‘Expires on’ field, using the calendar.)
  8. Click ‘Save discount code’

Gift cards

Gift cards (available on the Pro plan) can be redeemed by your fans when purchasing music, tickets, or products for sale on your website. To get started, add a gift card as a product in your website store. When someone purchases that gift card on your website, you would then manually issue the card to the recipient by following these steps:

  1. In your Bandzoogle control panel, click on ‘Selling Tools’
  2. Click ‘Gift Cards’ in the list of options on the left
  3. Click the ‘Issue gift card’ button in the top right corner
  4. You’ll see the gift card code displayed with some numbers hidden. Add the recipient’s email address in the ‘Recipient email’ field
  5. Set the gift card value by entering it into the ‘Initial amount’ field
  6. Click ‘Issue card’

All gift cards you issue will appear in a list on this page.

To learn more about how to offer gift cards on your website, read the ‘Adding Gift Cards’ Help article.

Download codes

Download codes are unique codes that allow your fans to download a track, album, single, or file for free. You can print codes to include them with CDs, vinyl, merch, or event tickets. To create download codes from your ‘Selling Tools’ control panel, follow these steps:

  1. In your Bandzoogle control panel, click on ‘Selling Tools’
  2. Click ‘Download codes’ in the list of options on the left
  3. In the ‘Album/single/track/file’ dropdown, select the item for which you’ll be generating download codes
  4. Give your batch a name, e.g., Tour Merch, so you can track the results
  5. Enter the number of codes you’d like to generate in the ‘# of codes’ area
  6. Click ‘Generate codes’

Your codes will be generated and in the area below. The item name, batch name, date created, and number of codes redeemed will be listed in a table for reference. To export the codes in a CSV or a PDF file, click the corresponding button in the ‘Export’ column to download a copy.

Email a download

If you’d like to email a track download to a fan, industry professional, or collaborator, you can send a direct download link by email from this section. To email a free download, follow these steps:

  1. In your Bandzoogle control panel, click on ‘Selling Tools’
  2. Click ‘Email a download’ in the options on the left
  3. In the ‘Send’ area, choose the track, album, or single you’d like to send
  4. In the ‘Email’ field, enter the email address of the recipient
  5. In the ‘Message’ field, a default message will appear. You can adjust the message to your liking.
  6. Click ‘Send’

Settings

Your Selling tools settings include options that apply across your website. Tese apply to all sales features, including music and store features. You can change your overall settings at any time.

Payment settings

To accept payments for purchases on your website, you must first connect your Bandzoogle account to a payment processor. We offer two options for your payment settings: PayPal and Stripe. You can use either one, or both. To connect to PayPal and/or Stripe from your ‘Selling Tools’ control panel, follow these steps:

  1. In your Bandzoogle control panel, click on ‘Selling tools’
  2. In the list of options on the left, click on ‘Settings’
  3. In the ‘Settings’ selections, click ‘Payment Settings’
  4. In your ‘Payment Settings,’ select the ‘Currency’ in which you’d like to receive payments
  5. Next, select the ‘Country’ where your store is based

    Note: This is used to distinguish between local and international orders

  6. Connect to Paypal and/or Stripe

For more details on how to receive payments, read our 'Getting paid through Paypal and Stripe' Help article.

Shipping

The Bandzoogle ‘Store’ feature includes shipping options to make it easy to get your merch to your fans. If you would like to apply EasyPost shipping settings to your store items, you can connect through your ‘Selling Tools’ control panel by following these steps:

  1. In your Bandzoogle control panel, click on ‘Selling tools’
  2. In the list of options on the left, click ‘Settings’
  3. In the ‘Settings’ selections, click ‘Shipping’

On the 'Shipping Settings' page, click on the ‘Connect to EasyPost’ button. To learn more about connecting to EasyPost and other shipping options, read our '[Shipping Merch]'(https://bandzoogle.com/help/articles/487-shipping-merch) Help article.

Taxes

The Bandzoogle ‘Store’ features do not offer a manual taxation field. If you would like to automate your sales tax calculations, we offer the option to connect to TaxJar. To connect to TaxJar through your ‘Selling Tools’ control panel, follow these steps:

  1. In your Bandzoogle control panel, click on ‘Selling tools’
  2. In the list of options on the left, click ‘Settings’
  3. In the ‘Settings’ selections, click ‘Taxes’

On the 'Tax Settings' page, click the ‘Connect to TaxJar’ button. Before getting started, read our 'Adding Sales Tax' Help article.

Checkout settings

When a customer completes a purchase through any sales feature on your website, a thank you message displays on the page. You can add or edit this message in your ‘Selling Tools’ dashboard through these steps:

  1. In your Bandzoogle control panel, click on ‘Selling tools’
  2. In the list of options on the left, click on ‘Settings’
  3. In the ‘Settings’ selections, click on ‘Checkout settings’
  4. The message defaults to read “Thanks for your order.” **Adjust the text in the ‘Thank you message’ field
  5. Click ‘Save’

Your thank you message will appear anytime a transaction is completed.

Printful

If you’re looking to sell merch with a print-on-demand, dropshipping service, Printful provides just that. You can connect to Printful directly from your ‘Selling tools’ control panel by following these steps:

  1. In your Bandzoogle control panel, click on ‘Selling tools’
  2. In the list of options on the left, click ‘Settings’
  3. In the ‘Settings’ selections, click ‘Printful’
  4. Click the ‘Connect to Printful’ button
  5. Log in to your Printful account
  6. Choose the Printful Store you’d like to connect to and then click the ‘Authorize’ button to allow Bandzoogle access to the store’s products. If you only have one Printful account created, you’ll go straight to the authorization step.

To learn more about getting setup with Printful, review our 'Integrating Printful Into Your Website Store' Help article

Sales channels

Use different sales channels to manage your revenue streams. If you set up fan subscriptions, you can access your subscriptions options directly through your Selling tools dashboard.

Subscriptions

Subscriptions are a great way to offer exclusive content to your fans for a recurring monthly fee. You can create multiple subscription tiers, provide sale pricing to subscribers, and more.

To learn more about setting up your Subscriptions sales channel, review our '[Creating a Subscriptions Page]'(https://bandzoogle.com/help/articles/527-creating-a-subscriptions-page) Help article.

Available ‘Selling Tools’

Sell your music

Bandzoogle offers several ways to sell music from your website. Sell your albums, EPs, or singles, commission-free.

To learn more about selling music from your website, please view the 'Selling Music' Help article.

Sell your CDs, vinyl, or cassettes

Sell physical versions of your albums, as CD, vinyl, or cassettes. With the Pro or Standard plan, you’ll be able to sell and send physical copies of your albums directly to your fans’ doors.

To learn more about selling CDs, vinyl, or cassettes please view the 'Selling CDs and Vinyl' Help article.

Sell physical merch

Sell products you’ve created directly from your website. With the Pro plan, you can sell and ship physical items, such as apparel, lyric booklets, memorabilia, and more.

To learn more about selling physical merch, please view the 'Selling Physical Merch' Help article.

Selling print-on-demand products

Integrate Printful into your Bandzoogle store (Pro plan only). With no upfront costs, and no inventory to manage, selling Printful products is a sustainable option which integrates seamlessly into your website’s design.

To learn more about selling print-on-demand items, please view the 'Integrating Printful into your website store' Help article.

Selling event tickets

Instead of directing fans to an external website, Pro plan members can generate and sell event tickets directly through their Bandzoogle 'Calendar' feature.

To learn more about selling event tickets, please view the 'Selling event tickets' Help article.