Your domain name is your .com or website address. With a Bandzoogle account we register one free domain for you but you can certainly use a domain you already own for your website here as well.

This Help article includes:

  • What is a domain?
  • Adding a domain
    • New domain
    • Existing domain
  • Transferring a Domain
  • Changing and Removing Domains
  • Customize DNS
  • Redirecting a website page
  • 301 Redirects

What is a domain?

A domain name is simply your website name. This is the name a person will type into their search or address bar to get to your website. A domain name is the address to your home on the web.

Adding a domain

When you begin a Bandzoogle free trial account, we provide you with a Bandzoogle subdomain address. Example: projectname.bandzoogle.com

After you upgrade from the 30-day free trial plan to a paid account, you can set up the custom domain name of your choice. We are happy to register one for you (free of charge) or you can add one you already own.

New Domain

  1. From the ‘Edit Content’ tab, click the arrow next to your username in the top right corner
  2. Select ‘Account Details’ from the drop-down menu
  3. Click ‘Set up my domain’
  4. Click ‘Register new domain’
  5. Enter the domain name you’d like to use
  6. Click ‘Check Availability’
  7. Click ‘Register this domain’

Once registered, the new domain should load your website within 24 hours (but this usually happens within just a few hours).

Existing Domain

  1. From the ‘Edit Content’ tab, click the arrow next to your username in the top right corner
  2. Select ‘Account Details’ from the drop-down menu
  3. Click ‘Set up my domain’
  4. Click ‘Connect existing domain’
  5. Enter your current domain name
  6. Click ‘Use this domain name’
  7. Click ‘Connect ‘yourdomain.com’
  8. Log in to your domain registrar account and change the domain nameservers to point to us:
    • dns1.sitezoogle.com
    • dns2.sitezoogle.com

Once the nameservers are set, the domain should start loading your Bandzoogle website within a few hours (but this can take up to 24 hours).

For more information on new and existing domains, please view the ‘Adding Domains’ Help article.

Transferring a Domain

Your website address is specific to you. Each Bandzoogle membership includes one free custom domain registration, or the addition of an existing custom domain. Should you leave Bandzoogle, you can take that domain with you. If you already have a domain registered with another company, we'll happily take over the domain registration and manage it here for you.

To transfer a domain to Bandzoogle or away from Bandzoogle, please view the ‘Transferring a Domain’ Help article. The article includes:

  • Transferring your existing domain to Bandzoogle
  • Pushing your existing domain to Bandzoogle
  • Transferring your Bandzoogle domain to another domain registrar
  • Domain transfer exceptions

Changing and Removing Domains

With each paid Bandzoogle account, you can set up a custom domain you already own or register one with us. You can change or remove your domain later if you’d like.

To update your domain, please view the ‘Changing and Removing Domains’ Help article. The article includes:

  • How to change your custom domain
    • Registered by Bandzoogle
    • Registered externally
  • How to remove a custom domain from your account

Customize DNS

When you register a domain through Bandzoogle, we automatically manage your DNS (domain nameservers). You can add additional custom DNS records to your domain settings. You can use this to setup a 3rd-party email service, add a custom subdomain, or a variety of other customization options.

To make updates to your domain record, please view the ‘Customize DNS’ Help article. The article includes:

  • Where to update domain records
  • How to add CNAME, A, and TXT records
  • Updating email host MX records

Redirecting a website page

Once your custom domain has been added to your account, it can be set to point to a specific page on your website, or to another website entirely. This option is generally used if you have a secondary domain on the account, to direct visitors to specific pages or websites.

  1. From the ‘Edit Content’ tab, click the arrow next to your username in the top right corner
  2. Select ‘Account Details’ from the drop-down menu
  3. Click your domain name
  4. In the ‘Redirect URL’ field, enter the website address to which you want visitors directed
    • Example (pointing to a specific page): If you enter myband.com/music as the redirect URL, then when a visitor types myband.com into their browser address bar they will be directed to your Music page instead of your website homepage.
    • Example (pointing to a different website): If you enter myrecordlabel.com as the redirect URL, then when a visitor types myband.com into their browser address bar they will be directed to your record label website instead of your website homepage.
  5. Leave ‘Force 'www' in the URL’ set to the default
  6. Click ‘Save’

Warning: Please only use these options if you understand them and know that you need them. Setting these options incorrectly can stop your site from working.

301 Redirects

What is a 301 redirect? A 301 redirect is a permanent redirect from one page URL on your domain to another page on your domain. So when a page is visited, either by a visitor or a search engine, they will instantly be redirected to another page on your site.

Why would I use it? You might use a 301 redirect if you’ve recently moved to Bandzoogle and have an old page address with your previous host that ranks high in a search engine. Adding a 301 redirect of the page URL on your previous host will direct both visitors and search engines to your new page here.

Example: if a page URL on your previous site like http://yourdomain.com/audio/music.php ranks high in search results, you could add a 301 redirect from that page to your new Bandzoogle page https://yoursite.com/music.

Google and other search engines recognize 301 redirects, so instead of displaying broken links in search results (and having to wait until Google re-indexes your site), adding a 301 redirect will make sure that your site links keep working in a search results.

You can also use a 301 redirect to create URLs that are different from the page-name structure.

Example: if you want to share a link with your fans named https://yourdomain.com/shows but already had a similar page called https://yoursite.com/events, you could add a 301 redirect from /shows to /events.

How do I add a 301 redirect? To add a 301 redirect in your Bandzoogle account:

  1. From the ‘Edit Content’ tab, click ‘Pages’
  2. Click the pencil icon to the right of the page name for which you want to create a redirect
  3. Click ‘Advanced settings’
  4. Next to ‘Redirect path’ enter the original url
    • Example: If you want visitors to the original page http://yourdomain.com/audio/music.php to be directed to the page you are editing, enter http://yourdomain.com/audio/music.php in this redirect URL field.
  5. Click ‘Save’

Requirements to use 301 redirects

  • You must have a domain pointing correctly to your site in order to add 301 redirects.
  • You can include folder paths as well as file extensions (like .html, .php etc.) in your 301 redirects (ex: foldername/yourpage.html or pagename.php).
  • 301 redirects can only be applied to main pages listed in your website page list (‘Edit Content’ tab). A 301 redirect cannot be applied to pages generated by features, like individual blog posts in your Blog feature.
  • Only one redirect can be added per page.