We’re so pleased to welcome you to Bandzoogle. We hope you enjoy using our mobile-ready themes and musician-friendly features!
As an all-in-one website platform that has been providing website services to musicians since 2003, we’re excited to provide you with the same great service you've come to expect from HostBaby.
To complete your website setup, you'll choose a new theme for your content, and be well on your way.
We've got some answers to your specific questions below. Feel free to also contact our support team with questions - we'd be happy to help.
How do I keep things running smoothly?
In order to be sure your website stays online and active, here are the steps to take:
- Click the link in your HostBaby notification email to set a password on your new account.
- Your content will be migrated over. You'll want to choose a new theme for your website.
- Preview your website in your Bandzoogle account to make sure you’re happy with how it looks, and make edits as needed (our support team is here to help with this!)
- Switch your domain name to point to your Bandzoogle site in your Account area here: Account Details
- Sign up to a paid plan on Bandzoogle before your expiry date. You won't be billed until your expiry date.
How do I log into my new account?
Head over to: https://bandzoogle.com/login
Email: Enter your email address
Password: Enter your account password.
Not sure what your password is? Click the "I forgot my password link" and it will be sent to your email address.
Where are my email addresses?
If you had email with HostBaby, you will see your inboxes once you click the "Switch me to Bandzoogle" button.
You can check mail through the envelope icon in the top right corner of your Bandzoogle account, or by going directly to http://mail.b.hostedemail.com
If I have my email set up in Outlook, Mac Mail, or on my phone, what will happen?
If you use an external mail client like Outlook, Mac mail or your phone app you will want to update your mail server settings to:
Your mail won't be interrupted and can always be accessed at the Webmail log-in link here:
How do I choose a theme?
After clicking the link, you’ll be able to browse our available themes. You can preview how they look on desktop and mobile devices, and pick the one you like best. You can change your theme at any time.
How do I add content?
Once you have completed the sitebuilder you will be able to access your previous website’s content. You can add more content by clicking the Edit Content tab. Create a musician bio, add an EPK, and upload your music to sell or stream. Changing your template at any time will not affect the content you’ve added.
Some of my content is missing. Where did it go?
We have added as much of your content as possible. If your website included custom HTML code in a feature, it may need adjusting. Our Store feature is a bit different than the HostBaby store. If you need help integrating a payment processor, or adding products, let us know.
If you are missing anything, please contact support by email or Live Chat, and let us know. We’d be happy to take a look and get it sorted out.
Why can't I keep the same website design that I had on HostBaby?
The theme you used at HostBaby is unfortunately not available at Bandzoogle. We have re-created many of the HostBaby templates here at Bandzoogle and you’ll be able to choose from one of those, or one of our in house templates. Our templates are modern and adapt to mobile seamlessly, and we’re happy to help you find one that you love.
What happens to time left on my HostBaby plan that I already paid for?
If you have paid time remaining on your HostBaby account, that will be applied to your new Bandzoogle website.
How much does Bandzoogle cost?
We’re pleased to offer you an all-in-one Bandzoogle website plan that’s available exclusively to former HostBaby users. You’ll get the same service and comparable features you had at HostBaby, for the same price you were paying before.
And as a thank you for choosing to migrate your website to Bandzoogle from HostBaby, you’ll also get 15% off your first year here. The discount will be applied automatically when you subscribe to a paid plan.
If you opt for the Standard or Lite plan, and want to keep your same email inboxes, that's an add-on for $5/month.
Do I get to keep my CD Baby distribution credits?
Yes. You will keep the CD Baby distribution credits you had in place if you create a website with Bandzoogle. Contact us in support directly if you have any questions.
When will my account at HostBaby be turned off?
HostBaby will turn off website accounts on January 31, 2020. You will want to login and make sure your new Bandzoogle website is ready before that time. Around that date, you can set up a subscription at Bandzoogle to ensure your website stays online.
Can I use my current website and host it with Bandzoogle?
While we can’t duplicate your current website, we have imported your content, and you should be able to get a similar look using our templates, features, and tools. Contact our support team at any time if you need help.
Why choose Bandzoogle?
We’ve been providing website services for musicians since 2003 and are confident that you will build a modern, mobile-ready website for your music here. We offer dozens of templates that you can customize to make your own, commission-free music and merch sales, an EPK page option, a built-in mailing list tool, and more.
Plus, if you need hands-on help to re-create your website, our support team is available 7 days a week to guide you along.
How do I use my existing domain with my new Bandzoogle website?
We will import your domain name over for you. When you are ready for it to load your new website, contact us in support and we can point your domain to your new Bandzoogle website. You can also do this in your control panel's Domain Manager.
For more information on setting your domain name’s DNS settings (including the Nameservers and A record) see this article:
What happens to my website after January 31?
Hostbaby will be switching your domain name to point to your new Bandzoogle account on January 31st. If you have any time remaining on your Hostbaby account, it'll be carried to your Bandzoogle account.
You can see your account expiry date in your Account details page at Bandzoogle. You'll need to start a subscription at Bandzoogle by your expiry date to keep your website online.
If you decide not to use Bandzoogle, you would need to find a new hosting company, and transfer your domain away before this date, or your website will go offline.
What will happen to my domain name after January 31?
If your domain name was registered with HostBaby, we will take over the registration and renew it for you, yearly, as part of your paid plan here. If you’ve upgraded to a Lite, Standard or Pro plan, we’ll renew the domain and include that fee in your membership.
If you have a domain registered here, and decide to point it to an external website, we’ll prompt you when your domain is up for up for annual renewal. You’ll receive an email 30 days before your domain’s expiration date and you will be able to renew the domain at $14.95 annually.
If your domain name is registered with an external company, you will continue to pay them to renew it for you. You can transfer the domain here and the renewal will be included in any lite, standard or pro membership.
Do I need to manually cancel my subscription with HostBaby?
If you upgrade to an all-in-one website plan with Bandzoogle before your HostBaby service is discontinued on January 31, 2020 your subscription at HostBaby will be canceled automatically. Any time left that you have already paid to HostBaby will be transferred to Bandzoogle.
How do I set up my billing with Bandzoogle?
To set up your payment, head over to the Account details page which is located here: Account details.
Your account is paid through to January 31, 2020 or further, if you carried over time from your HostBaby account.
You’ll be able to start a new payment subscription plan around January 31, and we will email you when this option is available.
What do I do next?
If you need more help creating a website here at Bandzoogle, we’ve got lots of resources to help you on your way: