With each paid account you can set up a custom domain you already own or register one with us. If you’d like to change or remove your domain later, you can do so through the following steps.

This Help article includes:

  • How to change your custom domain
    • Registered by Bandzoogle
    • Registered externally
  • How to remove a custom domain from your account

Changing a custom domain

After you’ve set up a custom domain through Bandzoogle, you may want to change it due to a misspelling, a band name change, or another reason.

Registered by Bandzoogle

Bandzoogle offers one free custom domain registration per paid account. Once you’ve used your free domain allowance, any change to the domain name will require a one-time fee of $14.95. To proceed, please follow the steps below:

  1. From the ‘Edit Content’ tab, click the arrow next to your username in the top right corner
  2. Select ‘Account Details’ from the drop-down menu
  3. In the ‘Domain manager’ section, click ‘Add new domain’
  4. Click ‘Register new domain’
  5. Enter the domain name of your choice
    • Include the domain extension you'd like. Options: .com, .net, .org, .us, .info, .biz, .name*
  6. Click ‘Check Availability’
    • If that specific custom domain is not available to be registered, you will see a ‘Sorry, not available’ message. You can enter a new domain until you find an available option. (Example: Instead of ‘myband.com’ try ‘mybandmusic.com’ or ‘mybandofficial.com’)
    • If available, you will see an ‘Available’ message.
  7. Click ‘Register this domain’
  8. On the next screen, click ‘Register mybandname.com and follow the prompts in the Stripe checkout portal to complete registration

After the payment is received, the new domain will be added to your account.

Notes:

  • If you’d like to remove the original custom domain on your account, follow the ‘Removing a domain’ steps below. Removing the domain will automatically set the new domain as ‘primary’ so Bandzoogle will renew it at no cost to you moving forward, as long as your membership is active.
  • If you’d like to keep both the old and new domain, make sure to set the new domain to ‘Primary’ in the ‘Account Details’ tab. This will allow us to renew the ‘primary’ domain automatically each year, as long as your membership is active.

Registered externally It’s not possible to change an existing domain through the ‘Account Details’ tab. Instead, you will need to remove the externally-registered domain, then add the correct one. Please see removal steps below.

Removing a domain

Removing a domain name from your account means that domain will no longer load your website. This would also terminate any email service that is in place through the domain in your account.

Removing a primary domain It’s not possible to remove a primary domain through the ‘Account Details’ tab. To do this, please contact our support team from the ‘Help’ tab in your account or by emailing support@bandzoogle.com.

Note: If you remove all domains on your account, the website will default to the bandzoogle subdomain URL assigned to your website during the free trial period (example: projectname.bandzoogle.com).

Removing a secondary or additional domain

  1. From the ‘Edit Content’ tab, click the arrow next to your username in the top right corner
  2. Select ‘Account Details’ from the drop-down menu
  3. In the ‘Domain manager’ section, click the ‘x’ next to the domain you’d like to delete.
  4. On the ‘Delete domain?’ screen, click ‘Delete’

    Note: This will remove the domain and it will stop loading your website immediately. It will also terminate any email service in place through the domain in your account.

Warning: If you have domain-based email addresses in your account and you remove the domain, email inboxes will be removed and cannot be recovered.