During the free 30-day trial period, your website or EPK page is available online through a personalized Bandzoogle URL, in this format: projectname.bandzoogle.com. If you upgrade to a paid website plan, you can register or set up a custom domain name for your website. If you upgrade to the paid EPK plan, your EPK will continue to load at the personalized Bandzoogle URL, in this format: projectname.bandzoogle.com. You can upgrade your account to a paid plan at any time during the free trial.

If you reach the end of your trial period and you’re not ready to upgrade, you can come back later. The website content will stay intact, but offline, for 3 years.

Notes:

  • You can see your free trial address by clicking the ‘View site’ button in the top right corner of the ‘Edit Content’ or ‘Edit Theme’ tab.
  • Once you upgrade from the free trial to a paid plan, you lose any time left in the trial period but you gain those great membership perks.

How to upgrade to a paid plan from your dashboard:

  1. Log in to your Bandzoogle account
  2. Click the BZ (Home) icon in the top left of your control panel
  3. In your dashboard, click ‘Upgrade Now’ or ‘Ready to Upgrade’
  4. Choose the plan that’s best for you, then click on the ‘Upgrade to…’ button for your plan choice
  5. Decide on your payment frequency
    • Monthly: Automated billing every 30 days (on the same day each month)
    • Annual: Automated billing every 365 days (our 2-month discount is automatically applied!)
  6. Click ‘Subscribe’
  7. You’ll be redirected to Stripe’s secure payment portal. Enter your payment details
  8. Click on the blue ‘Subscribe’ button to confirm

How to upgrade to a paid plan from the editing panel:

  1. From the ‘Edit Content’ tab click the arrow next to your username in the top right corner
  2. Select ‘Account Details’ from the dropdown menu
  3. Choose the plan that’s best for you
  4. Decide on your payment frequency
    • Monthly: Automated billing every 30 days (on the same day each month)
    • Annual: Automated billing every 365 days (our 2-month discount is automatically applied!)
  5. Click the ‘Subscribe’ button
  6. You’ll be redirected to Stripe’s secure payment portal. Enter your payment information
  7. Click the blue ‘Subscribe’ button to confirm

Accepted card types (credit, debit, and prepaid) are:

  • USA: Visa, MasterCard, American Express, JCB, Discover, and Diners Club
  • Australia, Canada, Europe, and Japan: Visa, MasterCard, and American Express

Notes:

  • We are unable to accept payment by Paypal, cash, money order, or check.
  • We are unable to accept payment by email, live chat, or telephone.

“Is my website / EPK published?”

  • During the free trial period, your website or EPK plan is available online through your projectname.bandzoogle.com trial address and can only be viewed by entering the unique password.
  • If you upgrade to a paid website plan, you can register or set up a custom domain name for your website. If you upgrade to an EPK plan, your EPK will continue to load at the personalized Bandzoogle URL, in this format: projectname.bandzoogle.com. All paid plans remove the automatic password requirement.

Next Step: Domain Registration

Once your payment has been processed, you can register a custom domain name for your website through the ‘Account Details’ tab, or setup a domain you already own. Advanced domain records (TXT, MX, CNAME, SRV) can be added and removed through the domain management page, or by contacting our support team.