New stats system is live!

Thanks Chris and team! Even in the brief amount of time I have checked it out, I found the immense detailed info to be most favorably informative. Great move. Tab :agree::agree:

As a long term Bandzoogle customer, who thinks the majority of your changes over the years have been very good, this new stats system frankly - sucks. I'm disappointed by it, Chris. I don't like the look. The fact that you have to click from page to page to find info, when the old system was much easier to navigate, and could be viewed generally on the one page, is annoying to me. My OLD stats showed me where people where coming from - Twitter, facebook, etc, but now - ALL GONE! The stats are flawed. Also, it's inaccurate on downloads. Over 3000 downloads on the old system this month shows just ONE download! Please give us access to the old system, so we can make a choice between the NEW and OLD. Or, if I unregister from Google Analytical, will that mean I get the old stats back. Clicking VIEW OLD STATS at the bottom of the page doesn't work, either. It take you back to the new stats. Sorry to be negative, cuz you guys do a great job, but not on this, imo.

Hmm very cool. Do I need a google account to do this? I got my google site map I uploaded a few months ago but I don't have a google email.When I clicked to open the new site traffic tool it asked me for my google email?

Dan: you need a free Google account, but you don't have to use Gmail.

Lovin' it, thanks for the update! -Topher

Looks pretty cool. I Like it !

I like this a lot, but have one gripe. The old stats system shows one of my albums (which is download only, can't be played) as having 13 downloads, but nothing on the new system. My concern is I won't be able to track these downlaods on the new system once it's fully live? I use this album for press, so it's useful to be able to see how many times it's been downloaded.

I hope that you guys will consider keeping the old system up and running until the bugs are all worked out of the new one. Not crazy about it so far and am very disappointed that the old one is about to get shut off.

Also the reports are NOT 'very accurate'. Apparently every single one of our European visitors, including the ones who spend a long time on our site looking at every page and listening to every song, are 'non-human' (because they're not there now)... which I know is not the case as we have a small following there. They're completely gone from the new system. It's only registering our hits in the continental U.S., even though the old system is still picking up all of our traffic. I'm pretty bummed about the new stats system, I have to say. And it's pretty easy to see what hits are bogus- usually they're about one minute long and only view the guestbook. The real, live people from England, Germany, Switzerland, etc. who spend a half hour on our site visiting every page, listening to our tunes and emailing us are not bogus. It's a shame that we won't be able to see what they're doing now. Just my two cents' worth... Hopefully that will get resolved before the old system (which works great) gets terminated.

our page gets 4 views in a row in the same minute from most visitors. they ALL seem to be bots. of course we had the same problem on the old system so nothing new here...

MountFabric: your recent downloads in the old reports were made by an automated system (that is why there are many downloads with visits of only 1 minute). The new system is filtering these out, which is why they are not appearing. Nathalie: I just checked your reports; it looks like you just registered the tracking code in the last 24 hours. It won't show visits before you added the code. This means that the results from the previous weeks will only appear in the old stats system for you. In terms of the accuracy, Google's stats are the most accurate system available today in terms of filtering. It will not filter out a real visitor. If you have other concerns about the new stats please contact me via HELP.

The Suex Effect: I checked in the new stats system and am not seeing this. Please contact me if you have questions about the results.

Thank you guys! Love it! :)

Since Julian doesn't actually receive many hits, the thing we have always looked for and liked is the "where" - first we had ip addresess, which was really helpful. That disappeared with the last "improvement", and if I'm correct, with this new update, we now will not even be able to see what city/states viewers were from. I guess all the stats are great for bands with larger audiences but it doesn't do what we need at all. Will the old format still be available?

jamminjulian: We did have to remove the individual visit log to use the Google services. The goal is the site traffic tab is to see overall trends in your site activity. You can still see your visitors on a map, you just can't see a list of each individual visitor. The positive side of this change is we can map a lot more data, like music plays and downloads. Also, for each visitor, you can be sure they are a real live human, which was the most important reason for this upgrade.

:bawling: That is how I feel about the stat report system.:disagree:Can those of us that don't like it go back to the old one? PLEASE....... thank you. GTMI.

Gina, there is a temporary issue we are resolving now, so the new system is not showing all the new data. Please check back when we remove the alert in the control panel. You will see a lot more detail than you had previously.

?????Do we all have to use the new stat?:confused:

I just opened a new thread in "suggestion box" where you can post specific suggestions. We've also already listed some changes we will be making in the short term there.

Sean: that problem you are seeing is temporary. It will show the links from Twitter, Facebook, but with even more detail. This is a bug that Colin is working on now. Same with the link to the old stats.

Hello Chris, Just like when USAMusic took over my beloved Parker Guitars, I think that the new system isn't all that it's cracked up to be. I do understand that, in general, you guys want to do what's best for the site and those of us who are users but, I think you've got it wrong on this one because we're already experienceing serious problems in how data is being presented. I hope that the bugs get worked out soon or else being on this site will be a waste of our/my time. All-in-all though, I've been somewhat satisfied with how things have been up until now. The old system may not have proven to be as accurate (as you've stated) but at least it's functioning. Usually I have no problem with trying to embrace new technology. I'm really not so sure I'm sold on these changes you purport to be better for everyone concerned. I'm unable to read anything from my site, I had trouble getting the new code pasted into my pages, and now there's nothing available to retreive re: data. It seems to be somewhat of a mess to start out this new era at Bandzoogle. Maybe others have been having better experiences than me. It seemed much easier with the old system. I've discovered as I get older that not everything new translates into something actually better. Max Dakota

Chris, It's Max again. Having trouble reassigning a picture to the Header/Home page. I'd like to swap out current photo for one in photo (under Modern Life photos) page. I want to use a band photo in that page as opposed to what's now on the opening page into the site. How can I do that? Can it be done at all? Thanks.

New stats system is AWESOME !!!!! This takes us all to a whole new level .... I love the details and especially the way in which we can track campaign specific stats. In concept, it sounded really promisiong, but now that I see it live, it's far better than I expected. GREAT, GREAT JOB !:love::agree::agree::agree: Jose Alfonso Miami, Florida

Just an update; the old stats are back and we are working on changes to the new system as per your suggestions. We'll post more about this next week.

Chris; let me say the new stats system is awesome - I say this for many reasons (that you have also covered) but let me share with other people exactly why it's so much better for ME: 1. Uses Google so we are not seeing fake visits 2. YES, you CAN see your visits on the MAP view in SITE TRAFFIC. 3. Having Google Analytics power this gives us all so MUCH more data and easy ways that Google Analytics present it; for example you can alternatively just login to google.com/analytics/ and go see SITE OVERLAY that shows you how users navigate around your site. Literally your site is overlayed with CHARTS showing where users go from ONE page to ANOTHER and where they click etc. This is an amazing improvement rather than analysing each visitor with long lists of logs like in the old system. Further in Google Analytics you can select your date range to be ONE day and just GERMAN entries and analyse how GERMAN users navigate around your site compared to users from FRANCE. 4. You get stats on BOUNCE RATE, visitors returning to the site, NEW VISITOR % etc... which we never had before with the old system. But I understand some people like the way the old system looked, but I just wanted to point out some of the new features that I love that Google has. It lets you analyse your site very quickly. Try using the SITE TRAFFIC (new stats) and then if you REALLY want to go a lot further into analysing visits etc go to google.com/analytics/ and login into your analytics account. Sorry I don't mean to start a war with anyone who doesn't like the new system but just wanted to present to you some things that I found very useful. Thanks all. Paul from Argentina.

I just want to say thank you again! I am loving the new stats system! You guys are the best! :)

I believe that the reports on site traffic is not correct. I have several local people who use my website to find out where and when i'm playing, yet, these are not reported on site traffic. I get many, many, visits from bots from all over the world, but no reports on visits from my own hometown. I know for a fact this is true as i went to my friends house, she makes about one visit eveyday and it is never reported. This is leading me to believe Bandzoogle is either not reporting site visits correctly or just bogus reporting. Can Some one clarify this for me.:confused::confused::disagree::disagree:

muzicman - You should be using the new stats system to get the most accurate stats. In the Site traffic tab, click the 'try the new stats manager' button. If you are using the new stats system and still having issues, please contact us from the Help tab.

The new system is AWESOME!!! We're already seeing how this will be a great tool for our tour management! The one question remains: When do we get to permanently switch to the new system when we click on "Site traffic"?!?

[quote="Allison"]muzicman - You should be using the new stats system to get the most accurate stats. In the Site traffic tab, click the 'try the new stats manager' button. If you are using the new stats system and still having issues, please contact us from the Help tab.[/quote] Since the old stat manager didn't report all visits correctly, how will the new stat system deliver all site visits, like i reported, i have visitors regular from my hometowns of Okeechobee, fl, and Lynchburg, Va. that are never reported. I have verified this by visiting a friend and making visits from her computer in Florida and the same in Virginia that were never reported. How does one trust this type of system for "accurate" reports.

muzicman: the new system uses thousands of Google's computers to determine what is a valid human visitor, and not an automated software program visiting your site. It is the most accurate visitor stats system available.

Heavens, people demand improvement and then complain about change..... Bandzoogle do their utmost, we ought not grumble! Cheers Chris, Allison, all the team; the small amount of effort I'm putting in to understanding the new stats is nothing compared to the structures you put in place for everyone on every level. Bravo, et amitiès!;)

I like the new stats system but there is problem with the download stats. I know for a fact that there has been some downloads lately that are not reported by Google but they are with the OLD way. How could these omissions be automated visits filtered by Google?

May be new and live but just today got 260 hits from about 200 cities. Mostly foreign or in areas where we would never have anyone interested. There go the statistics for the month, right out the window.

Bumpintheroad - I just checked your site traffic in the new stats system and I'm only seeing 3 foreign hits for this month. If you are having specific issues with the NEW stats system, we'd be glad to look into it further, just email us from the help tab.

Its funny but I hardly advertise my site anywhere but I get hits from dubai and china alot which makes no sense and sometimes i can track some of the websites back to spam sites . I dont know whats up with that

[quote="Chris"]muzicman: the new system uses thousands of Google's computers to determine what is a valid human visitor, and not an automated software program visiting your site. It is the most accurate visitor stats system available. [/quote] That is not my point. I'm simply asking why visitors from my own hometown are not listed in the statistics, when i know for a fact the visits are on a regular basis and i myself have visited using friend's computers. Still not listed in the statistics. You are not addrressing my question or concern. I ignore the 30 hits from China, etc. I'm concderned with localitie i know are visiting. I visited the site yesterday and the day before from a friend computer, using her Id to connect. it is not listed in the stats.

Allison, This is what I see when I click on Site traffic, over 450 now... 41 Unknown Location 32 United States 21 Japan 15 Beijing, 22 China 11 Tampa, FL 9 Brazil 8 Houston, TX 77002 8 Cincinnati, OH 7 Jinan, 25 China 6 Dublin, 07 Ireland 6 Cupertino, CA 95014 6 Cork, 04 Ireland 5 Hanoi, 44 Vietnam 5 Burlington, NC 27215 5 Ho Chi Minh City, 20 Vietnam 4 Mexico 4 New London, NH 03257 4 Soci, 05 Italy 4 Bangalore, 19 India 4 Vienna, 09 Austria 4 Freiburg, 01 Germany 4 Kaohsiung, 04 Taiwan 4 Brasília, 07 Brazil 4 United Kingdom 4 Bogotá, 33 Colombia 4 Seattle, WA 98121 4 Quito, 18 Ecuador 4 San Francisco, CA 94105 4 Lisbon, 14 Portugal 4 Central District, 00 Hong Kong 4 Kaluga, 25 Russian Federation 4 Durban, 02 South Africa 4 Leiderdorp, 11 Netherlands 4 Los Angeles, CA 4 Toledo, 54 Spain 3 Bombay, 16 India 3 London, H9 United Kingdom 3 Bangkok, 40 Thailand 3 Washington, DC 20005 3 Montreal, QC Canada 3 Paris, A8 France 3 Sydney, 02 Australia 3 Glasgow, V2 United Kingdom 3 Prague, 52 Czech Republic 3 Moscow, 48 Russian Federation 3 Langley, BC Canada 3 Roubaix, B4 France 3 New York, NY 3 Innsbruck, 07 Austria 3 Lagny, A8 France 3 Columbus, OH 43215 3 Maastricht, 05 Netherlands 3 Ithaca, NY 14853 3 Jersey City, NJ 07302 3 Mechanicsville, VA 23116 3 Lebanon 3 San Antonio, TX 78229 3 Tianjin, 28 China 2 Omaha, NE 2 Kunitachi, 40 Japan 2 Heriot, T9 United Kingdom 2 Józefów, 67 Poland 2 Berlin, 16 Germany 2 Melaka, 04 Malaysia 2 Atlanta, GA 2 Seattle, WA 2 Honolulu, HI 2 Greeneville, TN 2 Guiche, 97 France 2 Medellín, 02 Colombia 2 Melbourne, 07 Australia 2 Saarbrücken, 09 Germany 2 Vladimir, 83 Russian Federation 2 Chengdu, 32 China 2 Philippine, 10 Philippines 2 Shenzhen, 30 China 2 Budapest, 05 Hungary 2 Brussels, 11 Belgium 2 Guiyang, 18 China 2 Changzhou, 04 China 2 Sterling, VA 20166 2 Espoo, 13 Finland 2 Brescia, 09 Italy 2 Schiedam, 11 Netherlands 2 Lugano, 20 Switzerland 2 Uberlândia, 15 Brazil 2 Genova, 08 Italy 2 Riga, 25 Latvia 2 Seattle, WA 98144 2 Plano, TX 75024 2 Panama 2 Pleasant Grove, UT 84062 2 Nigeria 2 Framingham, MA 01701 2 Sweden 2 Saint Petersburg, FL 33708 2 Egypt 2 Toronto, ON Canada 2 New Port Richey, FL 34655 2 Rome, 07 Italy 2 Singapore, 00 Singapore 2 Netherlands 1 Los Angeles, CA 90017 1 Forest Park, IL 60130 1 Ellenton, FL 34222 1 Villawood, 02 Australia 1 Wegrzce, 39 Poland 1 Bertem, 02 Belgium 1 Salar, 12 Iran, Islamic Republic of 1 Nashville, TN 1 Lawrenceville, GA 1 Gray Court, SC 29645 1 Latvia 1 Kissing, 02 Germany 1 Lake Hiawatha, NJ 07034 1 Offenburg, 01 Germany 1 Land O Lakes, FL 34639 1 Auckland, E7 New Zealand 1 Jakarta, 04 Indonesia 1 Montreal, QC Canada h3e1z6 1 Lafayette, CO 80026 1 Largo, FL 33770 1 Meppel, 01 Netherlands 1 Main, 15 China 1 Germany 1 Stezzano, 09 Italy 1 Portland, OR 1 Charleston, WV 1 Largo, FL 1 Ankeny, IA 1 Arlington Heights, IL 1 Monterey, CA 1 Union City, TN 1 Goodlettsville, TN 1 Atascadero, CA 1 Homosassa, FL 1 Belleville, MI 48111 1 Sebring, FL 1 Atlanta, GA 30309 1 Sauze Di Cesana, 12 Italy 1 Mymensingh, 81 Bangladesh 1 Clearwater, FL 1 Spring Hill, FL 1 Mill Valley, CA 1 Dallas, TX 75226 1 Scottsdale, AZ 1 Knoxville, TN 1 Wichita, KS 1 Lima, 15 Peru 1 Austin, TX 1 Dallas, TX 75207 1 Detroit, MI 1 Clifton, NJ 07011 1 Clearwater, FL 33756 1 Champaign, IL 61821 1 Bluffton, SC 29910 1 Saint Paul, MN 1 Naples, FL 1 Magliano Di Tenna, 10 Italy 1 Mentone, CA 92359 1 Milan, 09 Italy 1 Wesley Chapel, FL 33544 1 Tampa, FL 33647 1 Tampa, FL 33624 1 Puebla, 21 Mexico 1 Poland 1 Tampa, FL 33617 1 Madero, 32 Mexico 1 Tampa, FL 33614 1 Karachi, 05 Pakistan 1 Dubai, 03 United Arab Emirates 1 Surabaya, 08 Indonesia 1 Absecon, NJ 08201 1 Woodbury, NY 11797 1 Chaoyang, 19 China 1 Yelm, WA 98597 1 Barcelona, 56 Spain 1 Yokohama, 19 Japan 1 Santo Domingo, 05 Dominican Republic 1 Gdansk, 82 Poland 1 Erfurt, 15 Germany 1 Tokyo, 40 Japan 1 Seoul, 11 Korea, Republic of 1 São Paulo, 27 Brazil 1 Buenos Aires, 07 Argentina 1 Winnipeg, MB Canada 1 Glen Fork, WV 25845 1 Wheaton, IL 60189 1 Suva, 01 Fiji 1 Spring Hill, FL 34608 1 South Saint Paul, MN 55075 1 Bergen, 07 Netherlands 1 Kerpen, 07 Germany 1 Dresden, 13 Germany 1 Kharkov, 07 Ukraine 1 Plant City, FL 33563 1 Palermo, 15 Italy 1 Chisinau, 48 Moldova, Republic of 1 Hong Kong 1 Oklahoma City, OK 73107 1 Rehoboth Beach, DE 19971 1 Tampere, 15 Finland 1 Pardubice, 86 Czech Republic 1 Nanjing, 04 China 1 Lodz, 74 Poland 1 Redding, CT 06896 1 Seminole, FL 33777 1 Seffner, FL 33584 1 San Diego, CA 92121 1 Szeged, 19 Hungary 1 Safety Harbor, FL 34695 1 Riyadh, 10 Saudi Arabia 1 Bologna, 05 Italy 1 Hanover, 06 Germany 1 Helsinki, 13 Finland 1 Dortmund, 07 Germany 1 Krasnodar, 38 Russian Federation 1 Rzeszów, 80 Poland 1 Kowloon, 00 Hong Kong

BumpintheRoad / muzicman144: please contact us in help, and I would be happy to look at your stats. The community forum isn't the place for support.

Loving the new stats look, very detailed, is it completely live and finished yet? don't think so as my page doesn't save it as my main stats option but i am assured that this is coming. great improvements as always.:agree:

The one thing we've noticed is some traffic from other sites doesn't even show up on this new stats manager. How can we reach fans if we don't know where they're coming from?

Theleagueohio: if it isn't in the new system, they are likely spam or automated software visitors (not real people).

Chris - can automated visitors DOWNLOAD tracks?

Hello! I was just wondering if there is any way to still access the old stats system? I love the new stats system! Just curious. Thank you! :)

Sean: yes. Abby: click the "archived reports" link.

how can automated visitors download songs exactly? How can they physically click a mouse over the icon to download? Or am I being too simplistic? Please explain.

Does this new system filter out the 100 hits from the czech republic and other robots that have been bombarding us routinely? Just curious. The numbers look lower and more accurate now for some reason. Ronnie [quote="Chris"]Theleagueohio: if it isn't in the new system, they are likely spam or automated software visitors (not real people). [/quote]

new stat system is not very good! pie charts? really????

Sean: music is exactly like pages -- they are just files. But again, the new system eliminates these bots. the Hectic: Yes it filters them out -- that was the main reason for the upgrade. You'll probably notice a drop in visitors, but an increase in the time on the site. This is because each visitor is a real person, not a bot. NoComplySkateRock: Really? There are 4 pages of new stats and the 2 pie charts make it worse for you?

Thanks, Chris! You're the best! :)

I really miss the ability to open a daily hit to see where the hit came from. If we still have that ability with the new stats, i can't find it.

chandler - You can still see this in the new stats system by selecting 'Today' from the drop down and then choose Map view.

Having run the new stats system for the past couple of weeks - you got me, guys! I love it now. Apologies for my earlier skeptism, but it seems very stable and accurate. Thanks for all your hard work. cheers Sean;)