You already know that Bandzoogle has some of the best support out there. You might even know that we’re a distributed team with members in North America, Europe, and South America!
But how do we provide such a high level of service? We average 163 emails per day, and 711 chats per week! Here’s a look at a day in the life of the support team and how we serve our members every day.
4am EST: Somewhere in Europe, Sinead starts working through support inquiries. We’re only offline six hours a day…Read more